Privacy Policy - MatriCare
Last Updated: August 24, 2025
Effective Date: August 24, 2025
⚕️ MEDICAL DISCLAIMER
MatriCare is for informational and educational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding pregnancy or medical conditions.
AI Risk Assessments: Our AI predictions and health assessments are based on data analysis and are NOT medical diagnoses. All health-related decisions should be made in consultation with qualified healthcare professionals.
Emergency: In case of medical emergency, immediately contact your doctor or call 108 (India Emergency Services).
About This Policy
This privacy policy applies to the MatriCare - Pregnancy Health AI mobile application (referred to as "Application" or "App") for Android devices, created by Humble Coders (referred to as "we," "us," or "Service Provider"). This service is provided as a Free application and is intended for use "AS IS".
Legal Compliance: This policy complies with Indian data protection laws including the Digital Personal Data Protection Act, 2023 (DPDPA) and Information Technology Act, 2000.
Information We Collect
Personal Information You Provide
When you use MatriCare, you voluntarily provide us with the following information:
- Account Information: Name, email address, age
- Health Information: Vital signs (blood pressure, heart rate, body temperature), blood test results (glucose levels, hemoglobin, HBA1C), respiration rate
- Pregnancy History: Obstetric information including gravida, para, live births, abortions, child deaths (G-P-L-A-D notation)
- Medical Data: Health metrics and pregnancy-related information for AI risk assessment
- User Communications: Questions asked to our AI chatbot regarding pregnancy and health
Information Automatically Collected
The Application automatically collects certain technical information:
- Device Internet Protocol address (IP address)
- App usage statistics (screens visited, time spent, features used)
- Device information (operating system, device type)
- App performance data and crash reports
- Date and time of app usage
Location Data: MatriCare does NOT collect precise location information or use GPS tracking.
How We Use Your Information
We use your information for the following purposes:
Core App Functionality
- AI Risk Assessment: Process your health data through machine learning algorithms to provide pregnancy risk predictions
- Health Reports: Generate personalized health reports and recommendations
- Maternal Guidance: Provide trimester-specific advice on diet, exercise, and pregnancy care
- Health Tracking: Create visual charts and trends of your health metrics over time
- Chatbot Support: Answer your pregnancy-related questions using our AI assistant
Account and Security
- Create and maintain your user account
- Authenticate your identity and secure your data
- Provide customer support and respond to your inquiries
- Send important notifications about your account or app updates
App Improvement and Analytics
- Analyze app usage patterns to improve user experience
- Identify and fix technical issues and bugs
- Develop new features and enhance existing functionality
- Conduct research to improve our AI algorithms (using anonymized data)
Legal Basis for Processing (Indian Law)
Under Indian data protection law, we process your information based on:
- Your Consent: You explicitly agree to our collection and use of your health data
- Legitimate Interest: Providing health insights and app functionality
- Legal Compliance: Meeting regulatory requirements and legal obligations
Data Storage and Security
Where Your Data is Stored
- Primary Storage: Google Firebase Cloud Firestore (secure cloud database)
- Server Locations: Google Cloud servers, primarily in India and Singapore regions
- Authentication: Firebase Authentication for secure login
- Local Storage: Minimal data stored locally on your device using Android DataStore
Security Measures
- Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
- Access Controls: Strict access controls limit who can access your data
- Firebase Security: Google's enterprise-grade security infrastructure
- Regular Updates: We regularly update security measures and monitor for threats
Third-Party Services
MatriCare uses the following third-party services that have their own Privacy Policies:
- Google Firebase: Database storage, user authentication, and analytics
Firebase Privacy Policy
- Google Analytics for Firebase: App usage analytics and performance monitoring
Firebase Analytics Privacy Policy
- Firebase Crashlytics: Crash reporting and app stability monitoring
Crashlytics Privacy Policy
- Pregnancy Chatbot API: External AI service for answering pregnancy questions
Note: No personal health information is sent to this service; questions are anonymized
Data Sharing: We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
When We May Disclose Information
We may disclose your information only in these limited circumstances:
- Legal Requirements: When required by Indian law, court orders, or government requests
- Safety and Security: To protect your safety, others' safety, or investigate fraud
- Service Providers: To trusted partners who help operate our app (under strict confidentiality agreements)
- Medical Emergencies: If necessary to prevent serious harm (only with appropriate legal basis)
Your Rights Under Indian Law
Under Indian data protection laws, you have the following rights:
Access and Control Rights
- Right to Access: View all personal data we have about you
- Right to Correction: Update or correct inaccurate information
- Right to Deletion: Delete your account and all associated data
- Right to Data Portability: Download your data in a readable format
Consent Management
- Right to Withdraw Consent: Stop data processing (may limit app functionality)
- Right to Object: Object to certain types of data processing
- Right to Restriction: Limit how we process your data
How to Exercise Your Rights
You can exercise these rights through:
- In-App Settings: Manage data preferences, download data, or delete account
- Email Request: Contact us at humblecoders2024@gmail.com
- Response Time: We will respond to requests within 30 days
Data Retention Policy
How Long We Keep Your Data
- Active Accounts: Data retained as long as your account is active and you use the app
- Account Deletion: All personal data permanently deleted within 30 days of account deletion
- Legal Requirements: Some data may be retained longer if required by Indian law
- Anonymized Data: Anonymized usage statistics may be retained for research and improvement
Automatic Data Cleanup
- Inactive accounts (no login for 3 years) will be automatically deleted
- Temporary data (crash logs, debug information) deleted after 90 days
- Session data cleared when you log out
Children's Privacy
Age Restriction: MatriCare is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 18.
If we become aware that a child under 18 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your data may be processed on servers located outside India, specifically in Google Cloud facilities in Singapore and other regions. When we transfer data internationally, we ensure:
- Adequate protection through Google's global security standards
- Compliance with Indian data protection requirements
- Appropriate safeguards for cross-border data transfers
Artificial Intelligence and Machine Learning
AI Risk Assessment
MatriCare uses artificial intelligence and machine learning algorithms to analyze your health data and provide pregnancy risk assessments. Here's how it works:
- Data Processing: Your health metrics are processed by our AI model locally on secure servers
- Risk Predictions: The AI generates risk assessments (No Risk, Moderate Risk, High Risk) based on medical research
- Not Medical Diagnosis: AI predictions are educational only and are NOT medical diagnoses
- Consent Required: AI processing only occurs with your explicit consent
- Transparency: You can see confidence levels and factors influencing predictions
Cookies and Tracking
MatriCare does not use cookies or web tracking technologies since it's a native mobile application. However, our third-party services (Firebase) may use similar technologies for:
- User authentication and session management
- App performance monitoring
- Anonymous usage analytics
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes in our data practices
- New features or services
- Legal or regulatory requirements
- Improvements in security measures
Notification: We will notify you of significant changes through:
- In-app notifications
- Email notifications (if you've provided email)
- Updated policy posted in the app
Continued Use: Your continued use of the app after policy changes constitutes acceptance of the updated policy.
Complaints and Grievances
If you have concerns about how we handle your personal data:
Contact Us First
- Email: humblecoders2024@gmail.com
- Response time: Within 30 days
- We will investigate and respond to all legitimate concerns
Regulatory Authorities
You also have the right to file complaints with:
- Data Protection Board of India (when established)
- Ministry of Electronics and Information Technology (MeitY)
- Cyber Crime cells in your local jurisdiction
Consent and Agreement
By downloading, installing, and using the MatriCare application, you:
- Acknowledge that you have read and understood this Privacy Policy
- Consent to the collection, use, and processing of your information as described
- Confirm that you are 18 years of age or older
- Agree to receive important communications about your account and the service
- Understand that AI predictions are not medical advice
Final Medical Reminder
MatriCare is a health information tool, NOT a medical device or diagnostic service. Always consult with qualified healthcare professionals for medical advice, diagnosis, and treatment decisions.
Emergency Contacts (India):
- Medical Emergency: 108
- Women's Helpline: 181
- Ambulance: 102
- Police: 100
This privacy policy was customized for MatriCare's specific features and Indian legal compliance requirements. Original template generated by App Privacy Policy Generator and enhanced for health app compliance.
Document Version: 1.0 | Last Review Date: August 24, 2025